CAcert Code Development list.

[Bernhard Fröhlich <bernhard AT cacert.org>]

Hi everyone,

when doing Arbitration Cases I always seem out-of-date with things 
Support Engineers can do using the Support Console and what they cannot do.
Therefor I tried to summarize the features of the Support Console from 
an Arbitrator's point of view in 
https://wiki.cacert.org/Arbitrations/Training/Appendix02

This document is based on examining the Support Console on the 
testserver https://cacert1.it-sls.de, so it may include features which 
are not yet installed in the production system.

There may be further things that can be achieved when the correct tricks 
or magic (mouse-)guestures are known, so I'd appreceate very much if 
some Support Engineers could have a look at the page and comment or 
extend it.
Also it's missing a link to the description of the console for Support 
Engineers, I did not find the time to research that yet...

And, being at it, it would be a great thing if the Software Asessment 
group could update the page if new features for the Support Console are 
implemented, at least if they are considered relevant for Arbitration 
purposes.  :-)

Kind regards
Ted
;)

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