Policy-Discussion

[Ian G <iang AT systemics.com>]

Philipp Gühring wrote:

> While we are at Arbitration:
> http://wiki.cacert.org/wiki/ProductManagers
>
> Should we add the position for an Arbitration Officer?


There are potentially two different roles applicable, being 
the Arbitrator and the Case Manager.

I'm guessing that the Case Manager is the one you mean, also 
I suspect it is needed in place first.  I think the rules 
say that if a Case Manager is not appointed then it defaults 
to support (?) so who is currently acting as the lead support ?

So, in that sense, the support person would stand in for the 
Case Manager, who would potentially become the Arbitration 
Officer in time.

(Maybe better to not call the role "Arbitration Officer" 
though, so as not to give rise to confusions as to whether 
they are an Arbitrator or not.  Perhaps:  Dispute Resolution 
Officer, or ADR Officer.  ADR is a widely understood acronym 
in the legal world ... Alternate Dispute Resolution ... and 
encompasses Arbitration and Mediation as an art.)

iang