Policy-Discussion

[Philipp Gühring <pg AT futureware.at>]

Hi,

> You could play it either way as to whether they go for
> policy side as well:  updating the rules, training and
> familiarisation of the process, etc.  I would say yes,
> because in the first instance you want some one person to
> drive the whole process (except that part played by the
> Arbitrator).  And finding one person is the start!

Thanks for the explanation.

Ok, then I agree that we should install a new ADR-Officer now, 
and either our support team or the ADR-Officer could also be the Case Manager 
in the beginning. 
We can then see, how it will work out later on.

Ok, is anyone on the list here interested in becoming ADR-Officer? 
If so, please contact me.

Best regards,
Philipp Gühring