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Re: Generic mail aliases for service admins


Chronological Thread 
  • From: Mario Lipinski <mario AT lipinski.tk>
  • To: cacert-sysadm AT lists.cacert.org
  • Subject: Re: Generic mail aliases for service admins
  • Date: Fri, 31 Jul 2009 04:14:09 +0200

Hallo,

Am 31.07.09 01:20, schrieb Daniel Black:
On Friday 31 July 2009 07:04:29 Mario Lipinski wrote:
>  Hello,
>
>  I just thought about to introduce generic mail addresses for the admins
>  of the services. For 
examplewikiadmin AT cacert.org
should these be their own mailbox or aliased to the actual admin?

Should be up to the admin(s). I would prefer aliases (going to all of the admins).


should this be something that feeds into the issue tracking system?

Should be up to the service admin(s). But for more than one admin issue tracking should be a good thing.
I am also thinking about something like adding a queue for the (critical) sysadm so requests for them from on system changes from support or arbitration can directly referred to. But this will be discussed with the involved persons later.


Mario

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